[This is Part III in a series on research conducted for a recent Hulu documentary on the 2015 hack of marital infidelity website AshleyMadison.com.]
In 2019, a Canadian firm known as Defiant Tech Inc. pleaded responsible to operating LeakedSource[.]com, a service that bought entry to billions of passwords and different information uncovered in numerous information breaches. KrebsOnSecurity has realized that the proprietor of Defiant Tech, a 32-year-old Ontario man named Jordan Evan Bloom, was employed in late 2014 as a developer for the marital infidelity website AshleyMadison.com. Bloom resigned from AshleyMadison citing well being causes in June 2015 — lower than one month earlier than unidentified hackers stole information on 37 million customers — and launched LeakedSource three months later.

Jordan Evan Bloom, posing in entrance of his Lamborghini.
On Jan. 15, 2018, the Royal Canadian Mounted Police (RCMP) charged then 27-year-old Bloom, of Thornhill, Ontario, with promoting stolen private identities on-line via the web site LeakedSource[.]com.
LeakedSource was marketed on quite a few widespread cybercrime boards as a service that might assist hackers break into helpful or high-profile accounts. LeakedSource additionally tried to cross itself off as a authorized, legit enterprise that was advertising to safety companies and professionals.
The RCMP arrested Bloom in December 2017, and stated he made roughly $250,000 promoting hacked information, which included info on 37 million consumer accounts leaked within the 2015 Ashley Madison breach.
Subsequent press releases from the RCMP in regards to the LeakedSource investigation omitted any point out of Bloom, and referred to the defendant solely as Defiant Tech. In a authorized settlement that’s quintessentially Canadian, the matter was resolved in 2019 after Defiant Tech agreed to plead responsible. The RCMP declined to remark for this story.
A GREY MARKET
The Influence Staff, the hacker group that claimed duty for stealing and leaking the AshleyMadison consumer information, additionally leaked a number of years price of e-mail from then-CEO Noel Biderman. A evaluation of these messages exhibits that Ashley Madison employed Jordan Evan Bloom as a PHP developer in December 2014 — though the corporate understood that Bloom’s success as a programmer and businessman was tied to shady and legally murky enterprises.
Bloom’s suggestion got here to Biderman by way of Trevor Sykes, then chief expertise officer for Ashley Madison mum or dad agency Avid Life Media (ALM). The next is an e-mail from Sykes to Biderman dated Nov. 14, 2014:
“Greetings Noel,
“We’d like to supply Jordan Bloom the place of PHP developer reporting to Mike Morris for 75k CAD/12 months. He did properly on the check, however he additionally has a fantastic understanding of the enterprise facet of issues having run small companies himself. This was an inside referral.”
When Biderman responded that he wanted extra details about the candidate, Sykes replied that Bloom was independently rich on account of his forays into the shadowy world of “gold farming” — the semi-automated use of enormous numbers of participant accounts to win some benefit that’s normally associated to cashing out sport accounts or stock. Gold farming is especially prevalent in massively multiplayer on-line role-playing video games (MMORPGs), resembling RuneScape and World of Warcraft.
“In his earlier expertise he had been doing RMT (Actual Cash Buying and selling),” Sykes wrote. “That is the observe of promoting digital items in video games for actual world cash. This can be a gray market, which is normally towards the phrases and companies of the sport corporations.” Right here’s the remainder of his message to Biderman:
“RMT sellers historically have a number of issues with chargebacks, and fee processor compliance. Throughout my interview with him, I spent a while focusing in on this. He needed to show to the processor, Paypal, on the time he had a enterprise and technical technique to deal with his cost again fee.”
“He ran this firm himself, and did all of the coding, together with the combination with the processors,” Sykes continued in his evaluation of Bloom. “Finally he was squeezed out by Chinese language gold farmers, and their potential to market with far more funding than he may. As well as the price of ‘farming’ the digital items was cheaper in China to do than in North America.”
COME, ABUSE WITH US
The gold farming reference is fascinating as a result of in 2017 KrebsOnSecurity printed Who Ran LeakedSource?, which examined clues suggesting that one of many directors of LeakedSource additionally was the admin of abusewith[.]us, a website unabashedly devoted to serving to folks hack e-mail and on-line gaming accounts.

An administrator account Xerx3s on Abusewithus.
Abusewith[.]us started in September 2013 as a discussion board for studying and educating the right way to hack accounts at Runescape, an MMORPG set in a medieval fantasy realm the place gamers battle for kingdoms and riches.
The forex with which Runescape gamers purchase and promote weapons, potions and different in-game objects are digital gold cash, and plenty of of Abusewith[dot]us’s early members traded in a handful of commodities: Phishing kits and exploits that might be used to steal Runescape usernames and passwords from fellow gamers; digital gold plundered from hacked accounts; and databases from hacked boards and web sites associated to Runescape and different on-line video games.
That 2017 report right here interviewed a Michigan man who acknowledged being administrator of Abusewith[.]us, however denied being the operator of LeakedSource. Nonetheless, the story famous that LeakedSource seemingly had a couple of operator, and breached data present Bloom was a prolific member of Abusewith[.]us.
In an e-mail to all staff on Dec. 1, 2014, Ashley Madison’s director of HR stated Bloom graduated from York College in Toronto with a level in theoretical physics, and that he has been an lively programmer since highschool.
“He’s a proprietor of a excessive visitors multiplayer sport and developer/writer of utilities resembling PicTrace,” the HR director enthused. “He can be a fantastic addition to the crew.”
PicTrace seems to have been a service that allowed customers to glean details about anybody who considered a picture hosted on the platform, resembling their Web deal with, browser sort and model quantity. A replica of pictrace[.]com from Archive.org in 2012 redirects to the area qksnap.com, which DomainTools.com says was registered to a Jordan Bloom from Thornhill, ON that very same 12 months.
The road deal with listed within the registration data for qksnap.com — 204 Beverley Glen Blvd — additionally exhibits up within the registration data for leakadvisor[.]com, a site registered in 2017 simply months after Canadian authorities seized the servers operating LeakedSource.

Pictrace, certainly one of Jordan Bloom’s early IT successes.
A evaluation of passive DNS data from DomainTools signifies that in 2013 pictrace[.]com shared a server with only a handful of different domains, together with Close to-Actuality[.]com — a well-liked RuneScape Non-public Server (RSPS) sport primarily based on the RuneScape MMORPG.
Copies of near-reality[.]com from 2013 by way of Archive.org present the highest of the neighborhood’s homepage was retrofitted with a message saying Close to Actuality was now not out there because of a copyright dispute. Though the positioning doesn’t specify the opposite social gathering to the copyright dispute, it seems Close to-Actuality bought sued by Jagex, the proprietor of RuneScape.
The message goes on to say the web site will now not “encourage, facilitate, allow or condone (i) any infringement of copyright in RuneScape or every other Jagex product; nor (ii) any breach of the phrases and situations of RuneScape or every other Jagex product.”

A scene from the MMORPG RuneScape.
AGENTJAGS
Close to Actuality additionally has a Fb web page that was final up to date in 2019, when its proprietor posted a hyperlink to a information story about Defiant Tech’s responsible plea within the LeakedSource investigation. That Fb web page signifies Bloom additionally glided by the nickname “Agentjags.”
“Only a fast PSA,” reads a publish to the Close to Actuality Fb web page dated Jan. 21, 2018, which linked to a narrative in regards to the fees towards Bloom and a photograph of Bloom standing in entrance of his lime-green Lamborghini. “Agentjags has bought concerned in some shady shit which will have compromised your private particulars. I counsel anybody who’s utilizing an outdated NR [Near Reality] password for something remotely essential ought to change it ASAP.”
By the start of 2016, Bloom was nowhere to be discovered, and was suspected of getting fled his nation for the Caribbean, in response to the folks commenting on the Close to Actuality Fb web page:
“Jordan aka Agentjags has gone lacking,” wrote a presumed co-owner of the Fb web page. “He’s supposedly hiding in St. Lucia, doing what he beloved, scuba-diving. Any info to his whereabouts can be appreciated.”
KrebsOnSecurity ran the bizarre nickname “AgentJags” via a search at Constella Intelligence, a industrial service that tracks breached information units. That search returned only a few dozen outcomes — and just about all have been accounts at varied RuneScape-themed websites, together with a half-dozen accounts at Abusewith[.]us.
Constella discovered different “AgentJags” accounts tied to the e-mail deal with ownagegaming1@gmail.com. The advertising agency Apollo.io skilled an information breach a number of years again, and in response to Apollo the e-mail deal with ownagegaming1@gmail.com belongs to Jordan Bloom in Ontario.
Constella additionally revealed that the password steadily utilized by ownagegaming1@gmail.com throughout many websites was some variation on “niggapls,” which my 2017 report discovered was additionally the password utilized by the administrator of LeakedSource.
Constella found that the e-mail eric.malek@rogers.com comes up when one searches for “AgentJags.” That is curious as a result of emails leaked from Ashley Madison’s then-CEO Biderman present that Eric Malek from Toronto was the Ashley Madison worker who initially really useful Bloom for the PHP developer job.
Based on DomainTools.com, Eric.Malek@rogers.com was used to register the area devjobs.ca, which beforehand marketed “essentially the most thrilling developer jobs in Canada, delivered to you weekly.” Constella says eric.malek@rogers.com additionally had an account at Abusewith[.]us — below the nickname “Jags.”
Biderman’s e-mail data present Eric Malek was additionally a PHP developer for Ashley Madison, and that he was employed into this place only a few months earlier than Bloom — on Sept. 2, 2014. The CEO’s leaked emails present Eric Malek resigned from his developer place at Ashley Madison on June 19, 2015.
“Please notice that Eric Malek has resigned from this place with Avid and his final day can be June nineteenth,” learn a June 5, 2015 e-mail from ALM’s HR director. “He’s resigning to take care of some private points which embrace well being points. As a result of he isn’t positive how a lot time it’ll take to resolve, he isn’t requesting a go away of absence (his day without work can be indefinite). Total, he likes the corporate and plans to succeed in out to Trevor or I when the problems are resolved to see what is offered at the moment.”
A follow-up e-mail from Biderman demanded, “wish to know the place he’s really going….,” and it’s unclear whether or not there was friction with Malek’s departure. However ALM Basic Counsel Avi Weisman replied indicating that Malek most likely wouldn’t signal an “Exit Acknowledgment Kind” previous to leaving, and that the corporate had unanswered questions for Malek.
“Aneka ought to dig throughout exit interview,” Weisman wrote. “Let’s see if he balks at signing the Acknowledgment.”
Bloom’s departure discover from Ashley Madison’s HR particular person, dated June 23, 2015, learn:
“Please notice that Jordan Bloom has resigned from his place as PHP Developer with Avid. He’s leaving for private causes. He has a neck difficulty that can require surgical procedure within the upcoming months and due to his medical appointment schedule and the ache he’s experiencing he can now not decide to a full-time schedule. He could choose up contract work till he’s again to 100%.”
A follow-up notice to Biderman about this announcement learn:
“Observe that he has disclosed that he’s independently rich so he can get by with out FT work till he’s on the mend. He has signed the Exit Acknowledgement Kind already with out difficulty. He additionally says he would think about reapplying to Avid sooner or later if we’ve alternatives out there at the moment.”
Maybe Mr. Bloom harm his neck from craning it round blind spots in his Lamborghini. Perhaps it was from a foul scuba outing. Regardless of the ache in Bloom’s neck was, it didn’t cease him from launching himself totally into LeakedSource[.]com, which was registered roughly one month after the Influence Staff leaked information on 37 million Ashley Madison accounts.
Mr. Malek declined a request for remark. A now-deleted LinkedIn profile for Malek from December 2018 listed him as a “technical recruiter” from Toronto who additionally attended Mr. Bloom’s alma mater — York College. That resume didn’t point out Mr. Malek’s transient stint as a PHP developer at Ashley Madison.
“Developer, entrepreneur, and now technical recruiter of essentially the most unusual selection!” Mr. Malek’s LinkedIn profile enthused. “Are you a developer, or different technical specialist, keen on working with a recruiter who can correctly perceive your considerations and aspirations, technical, environmental and monetary? Don’t accept a ‘hack’; that is your profession, let’s do it proper! Join with me on LinkedIn. Observe: In case you are not a resident of Canada/Toronto, I can not show you how to.”
INTERVIEW WITH BLOOM
Mr. Bloom instructed KrebsOnSecurity he had no position in harming or hacking Ashley Madison. Bloom validated his id by responding at one of many e-mail addresses talked about above, and agreed to subject questions as long as KrebsOnSecurity agreed to publish our e-mail dialog in full (PDF).
Bloom stated Mr. Malek did advocate him for the Ashley Madison job, however that Mr. Malek additionally acquired a $5,000 referral bonus for doing so. Given Mr. Malek’s said position as a technical recruiter, it appears seemingly he additionally really useful a number of different staff to Ashley Madison.
Bloom was requested whether or not anybody on the RCMP, Ashley Madison or any authority wherever ever questioned him in reference to the July 2015 hack of Ashley Madison. He replied that he was known as as soon as by somebody claiming to be from the Toronto Police Service asking if he knew something in regards to the Ashley Madison hack.
“The AM scenario was not one thing they pursued in response to the RCMP disclosure,” Bloom wrote. “Studying in regards to the RCMP’s most superior cyber investigative strategies and capabilities was very attention-grabbing although. I used to be ultimately instructed info by a 3rd social gathering which included information that legislation enforcement successfully knew who the hacker was, however didn’t have sufficient proof to proceed with a case. That’s the extent of my involvement with any authorities.”
As to his firm’s responsible plea for working LeakedSource, Bloom maintains that the decide at his preliminary inquiry discovered that even when all the pieces the Canadian authorities alleged was true it might not represent a violation of any legislation in Canada with respect the costs the RCMP leveled towards him, which included unauthorized use of a pc and “mischief to information.”
“In Canada on the decrease court docket degree we’re allowed to own stolen info and manipulate our copies of them as we please,” Bloom stated. “The decide nevertheless determined {that a} trial was required to find out whether or not any actions of mine have been reckless, as the opposite qualifier of deliberately legal didn’t apply. I’ll notice right here that nothing I used to be accused of doing would have been unlawful if executed in the US of America in response to their District Lawyer. +1 totally free speech in America vs freedom of expression in Canada.”
“Shortly after their having most of their case thrown out, the Authorities proposed a suggestion throughout a closed door assembly the place they’d drop all fees towards me, present full and full private immunity, and in change the Company which has since been dissolved would plead responsible,” Bloom continued. “The Company would additionally pay a modest positive.”
Bloom stated he left Ashley Madison as a result of he was bored, however he acknowledged beginning LeakedSource partly in response to the Ashley Madison hack.
“I meant to leverage my gaming connections to get into safety work together with for different personal servers resembling Minecraft communities and others,” Bloom stated. “After months of asking administration for extra attention-grabbing duties, I turned bored. Some days I had just about nothing to do besides spin in my chair so I might browse the supply code for safety holes to repair as a result of I discovered it fulfilling.”
“I imagine the choice to begin LS [LeakedSource] was partly impressed by the AM hack itself, and the big variety of folks from a former buddy group messaging me asking if XYZ particular person was within the leak after I revealed to them that I downloaded a duplicate and had the power to browse it,” Bloom continued. “LS was by no means my thought – I used to be only a builder, and the one Canadian. In different nations it was by no means considered unlawful on nearer examination of their legal guidelines.”
Bloom stated he nonetheless considers himself independently rich, and that also has the lime inexperienced Lambo. However he stated he’s at the moment unemployed and may’t appear to land a job in what he views as his most promising profession path: Data safety.
“As I’m positive you’re conscious, having destructive media consideration related to alleged (key phrase) legal exercise can have a detrimental impact on employment, banking and relationships,” Bloom wrote. “I’ve no present curiosity in being a enterprise proprietor, nor do I’ve any helpful enterprise concepts to be sincere. I used to be and am keen on attention-grabbing Data Safety/programming work nevertheless it’s too giant of a danger for any enterprise to rent somebody who was previously accused of a criminal offense.”
For those who favored this story, please think about studying the primary two items on this collection:
High Suspect in 2015 Ashley Madison Hack Dedicated Suicide in 2014